Refunds
Return Policy: Coffee
All sales are final and we do not accept returns on coffee due to its perishable nature. However, we are quite willing to resolve problems as they arise. If you have any issues with your coffee, or if there are errors in your order, please contact us at hello@risingcockcoffeeco.com within two days of receiving your order.
Return Policy: Merchandise
We offer refunds or exchanges for orders that are defective, e.g. misprints, receiving the wrong color or size, or holes in the garment. If you need to return or exchange an item, please contact us at hello@risingcockcoffeeco.com within 30 days of your purchase. We will review your request and determine if a refund or exchange will be given.
Please note that we cannot issue refunds for mistakes made outside of our control, such as ordering the wrong size, style, or color. We print the exact number of garments based on the orders we receive, so we will not have extras.
To avoid any issues, please review your order carefully before checking out. We will also send you an e-mail with details about your order immediately after you place it. If there are any discrepancies in your order at that point, please contact us so we can make a change.